Case Study: How SupportSenior Transformed a Lisbon Startup's Digital Strategy

Nov 11, 2025By Support Senior Lda Monteiro
Support Senior Lda Monteiro

Introduction

In the fast-paced world of startups, having a robust digital strategy can be the difference between success and failure. This case study explores how SupportSenior, a digital consultancy, helped a Lisbon-based startup revolutionize its online presence and achieve remarkable growth.

The Challenge

The startup faced several challenges, including low online visibility, a lack of cohesive branding, and limited engagement with its target audience. They needed an effective strategy to enhance their digital footprint and drive business growth.

business challenge

SupportSenior's Approach

SupportSenior began by conducting a comprehensive analysis of the startup's current digital strategy. This involved evaluating their website, social media presence, and overall branding. Based on this analysis, they developed a tailored plan to address key areas of improvement.

Website Optimization

The first step was to enhance the startup's website. SupportSenior focused on improving the site's speed, mobile responsiveness, and SEO. By optimizing these elements, they ensured a better user experience and increased visibility on search engines.

Social Media Revamp

SupportSenior also revamped the startup's social media strategy. They created a content calendar, designed engaging visuals, and implemented targeted advertising campaigns. This approach led to a significant increase in followers and engagement rates.

social media marketing

Branding and Messaging

Another crucial aspect of the transformation was refining the startup's branding and messaging. SupportSenior worked closely with the team to develop a consistent brand voice and compelling messaging that resonated with their target audience.

Results Achieved

The results were nothing short of impressive. Within six months, the startup saw a 40% increase in website traffic and a 25% boost in conversion rates. Their social media following grew by 50%, and engagement metrics improved dramatically.

Key Success Metrics

  • 40% increase in website traffic
  • 25% boost in conversion rates
  • 50% growth in social media followers
  • Enhanced brand recognition and customer engagement
business growth

Conclusion

This case study demonstrates the power of a well-executed digital strategy. With the expertise of SupportSenior, the Lisbon startup was able to overcome its challenges and achieve significant growth. Their journey highlights the importance of adaptability and innovation in today's digital landscape.